Welcome to Men’s Vitality MD (the “Platform” or “Services”), a telemedicine platform providing virtual healthcare services focused on men’s health. These Terms of Service (“Terms”) govern your access to and use of our website, mobile applications, and telemedicine services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
Men’s Vitality MD (“we,” “us,” or “our”) is operated by [Insert Legal Entity Name], a healthcare provider and HIPAA-covered entity.
1. Eligibility
You must be at least 18 years old to use the Services. By using the Services, you represent that you meet this age requirement and are competent to enter into these Terms.
Our Services are available only to residents of states where our licensed providers are authorized to practice telemedicine. Availability may vary by state.
2. Nature of Services
The Services facilitate virtual consultations with licensed healthcare providers for non-emergency men’s health issues, such as hormone therapy, erectile dysfunction, hair loss, and general wellness.
**Important Limitations**:
– The Services are not for medical emergencies. If you have a medical emergency, call 911 or go to the nearest emergency room.
– Telemedicine consultations do not replace in-person care or establish a traditional doctor-patient relationship in all circumstances.
– Providers may require an in-person exam or refer you to a local provider.
– Diagnoses, treatments, and prescriptions are at the sole discretion of the treating provider.
– We do not guarantee any specific outcome or that a prescription will be issued.
3. Account Registration
To access certain Services, you must create an account and provide accurate information, including name, date of birth, contact details, and medical history. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
4. Consent to Telehealth
By using the Services, you consent to receiving healthcare via telehealth, including video, audio, messaging, and transmission of your health information electronically.
You acknowledge potential risks, including:
– Technical failures interrupting consultations.
– Limitations in diagnosis without physical exam.
– Delays in treatment.
– Privacy risks, though we use HIPAA-compliant measures.
You may withdraw consent at any time, but this may limit your use of the Services.
5. Payments and Fees
You agree to pay all fees for consultations, subscriptions, lab tests, medications, or other services as displayed at the time of purchase. Fees are non-refundable except as required by law.
We use third-party payment processors. We do not store full credit card information.
Prescriptions may be filled through affiliated or third-party pharmacies, with separate shipping and medication costs.
6. Prescriptions and Pharmacy Services
Prescriptions are issued at the provider’s discretion and may be sent to a pharmacy of your choice or our affiliated pharmacy.
We do not dispense controlled substances in most cases, subject to provider judgment and applicable laws.
You are responsible for proper use of medications and following instructions.
7. User Responsibilities
You agree to:
– Provide accurate and complete information.
– Use the Services only for yourself (not for third parties without consent).
– Not misuse the Services, including submitting false information or impersonating others.
– Comply with all applicable laws.
Prohibited activities include recording consultations without consent, sharing prescriptions, or using the Services for illegal purposes.
8. Privacy and HIPAA
Your protected health information (PHI) is governed by our **Notice of Privacy Practices** and HIPAA. Non-PHI is governed by our Privacy Policy.
By using the Services, you consent to the collection, use, and disclosure of your information as described therein.
9. Intellectual Property
All content on the Platform, including text, graphics, and software, is owned by us or our licensors. You are granted a limited license to use the Services for personal, non-commercial purposes.
10. Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
We do not warrant that the Services will be uninterrupted, error-free, or meet your expectations. Medical information provided is for informational purposes only and not a substitute for professional advice.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES.
Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim.
Providers are independent and not our employees; we are not liable for their acts or omissions beyond facilitating the platform.
12. Indemnification
You agree to indemnify us against claims arising from your misuse of the Services or violation of these Terms.
13. Termination
We may suspend or terminate your access for violation of these Terms, suspicious activity, or as required by law.
You may terminate by discontinuing use and contacting us.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of Hawaii, without regard to conflict of laws.
Any disputes shall be resolved through binding arbitration in Hawaii on an individual basis, waiving class actions.
15. Changes to Terms
We may update these Terms. Changes will be posted with the new effective date. Continued use constitutes acceptance.
16. Contact Us
For questions: support@mensvitalitymd.com
Address: Men’s Vitality MD
1001 Bishop St., Suite 700
Honolulu, HI 96814